Create and activate your Mollie account
With Mollie you can accept iDEAL, credit card, Bancontact, Klarna and card payments through the Mollie Terminal or Tap to Pay. This article walks you through every step - both on Mollie's side and in Salonnare.
Step 1: Create a Mollie account
- Go to mollie.com/nl and click Create account.
- Enter your salon details:
- Company name: as registered with the Chamber of Commerce
- Chamber of Commerce number: required for business accounts
- VAT number: optional but speeds up verification
- IBAN: the account number where payouts are deposited
- Confirm your email address using the link Mollie sends you.
- Upload identification (a copy of your ID or passport) for the KYC verification.
Expected waiting time: 1-3 business days for account verification.
Step 2: Activate online payment methods
For online payments (iDEAL, credit card, Bancontact, Klarna):
- Log in to my.mollie.com.
- Go to My organization > Products (or Payment methods).
- Activate each method you want to offer:
- iDEAL - essential for Dutch customers
- Card / Credit card - international customers
- Bancontact - Belgian customers
- Klarna - Pay Later / Pay in 3 instalments
- Mollie verifies your business details and activates within 1-2 business days.
Good to know: the methods you enable here automatically appear afterwards on every payment page in Salonnare - so for online payments, deposits, the point of sale (POS) and memberships. So enable at least iDEAL, Bancontact and credit card for the widest coverage. Other methods (Klarna, etc.) are optional.
Recurring payments for memberships
For memberships with a fixed amount per period (recurring direct debit), Mollie uses a SEPA Direct Debit mandate:
- The customer pays the first time with a regular method (for example iDEAL or credit card). That first payment automatically sets up the direct debit mandate.
- After that, Mollie collects the recurring amounts via SEPA Direct Debit - the customer doesn't have to do anything else.
Recurring payments are normally enabled by default at Mollie once your account is verified. Not sure whether it's active on your account? Just get in touch with Mollie support.
Mollie direct debit rates for memberships
These are the rates Mollie charges your salon once you use memberships with automatic direct debit. You pay them on top of the regular transaction rates:
| Cost item | Mollie rate |
|---|---|
| SEPA Direct Debit (batch) | € 0.35 |
| SEPA Direct Debit (single) | € 0.35 |
| Refund | € 0.25 |
| Chargeback | € 10.00 |
| Failed direct debit attempt | € 0.95 |
| Report of an unauthorised direct debit | € 65.00 |
Because memberships involve extra costs, your salon must explicitly agree to these in Salonnare before memberships can be activated. That way you know in advance which direct debit rates Mollie may charge.
These are Mollie's rates - not Salonnare's. Rates may change; the official Mollie pricing page is always leading.
Step 3: Activate in-person payments (POS)
This is a separate approval at Mollie - without it you can't process card payments through Salonnare:
- In the Mollie dashboard, go to Products > In-person payments (or Point of sale / Terminals).
- Click Activate or Apply.
- Mollie asks for extra information:
- Type of business (beauty/hair salon)
- Expected volume (transactions per month)
- Type of devices (Mollie Terminal or Tap to Pay on your Android phone)
- Mollie approves within 2-5 business days.
Important: if this step is not completed, you'll get an error message every time you attempt a card payment in Salonnare. Your salon profile MUST have the pointofsale method enabled.
Ordering a Mollie Terminal or Tap to Pay
- Physical Mollie Terminal: order via mollie.com/nl/pinautomaat. Delivery 5-7 business days.
- Tap to Pay (phone): free Mollie Tap app - download it from Google Play or the App Store and log in with your Mollie account. Works on Android 11+ with NFC, and on an iPhone XS or newer with iOS 17.4+.
Tip: the Mollie Tap app is free and works great. With the Mollie Tap app you turn a modern smartphone with NFC into a full card terminal - you need no extra hardware or physical terminal at all. The app itself is free to use; you only pay the normal transaction fee per card payment. In practice, Tap to Pay works really well together with Salonnare for card payments at the counter: connect it, hold the phone close and you're done. Read more about Tap to Pay at mollie.com.
Step 4: Connect Salonnare to Mollie
- Log in to your salon dashboard in Salonnare.
- Go to Settings > Payment connect.
- Find the Online payments block under Mollie.
- Tick the platform-fee agreement (0.5% per transaction, with a minimum of €0.30). Only then does the Connect button become active.
- Click Connect. You'll be redirected to Mollie. Important: log in with YOUR own Mollie account - not with a shared or platform account.
- Authorize access.
- You return to the Salonnare settings page. The status shows Connected with your organization name.
If your Mollie account is not fully ready yet, the Mollie card tells you so: Mollie still needs information, is still reviewing your application, or can receive payments but cannot pay out yet. The Finish at Mollie button takes you straight to the place in your Mollie dashboard where you complete it.
For card payments at the point of sale
After connecting, a dropdown with your activated terminals appears under Mollie Terminal. Select the terminal you use in the salon; your choice is saved immediately.
Already connected before the memberships expansion? Reconnect
Did you connect Mollie before memberships became available? Then your connection is missing the extra permissions needed for recurring payments (customers, subscriptions and direct debit mandates). Without those permissions, completing a membership signup fails.
Solution: reconnect Mollie once so you grant the extra permissions:
- Go to Settings > Payment connect > Mollie.
- Click Disconnect and then Connect again.
- Authorize access again at Mollie.
After this, memberships with automatic direct debit work without problems.
Troubleshooting
"Routing not allowed for provided organization" on every card payment
Cause: our platform does not yet have "Mollie Connect for Platforms" approval (required for the platform fee split). This is on Salonnare's side, not your account.
Solution: you don't have to do anything. We have requested the approval from Mollie and will activate the routing as soon as it comes through.
"Method pointofsale is not enabled" or payments are declined
Cause: step 3 (activate in-person payments) has not been completed yet.
Solution: log in to my.mollie.com → Products → activate Point of sale. Call Mollie support on +31 20 247 47 60 if the option is not visible.
"Mollie connection points to the platform account instead of your own salon"
Cause: you accidentally logged in with a Mollie account linked to our platform organization instead of your own salon account.
Solution:
- Go to Settings > Payment connect > Mollie.
- Click Disconnect. This also revokes your session at Mollie.
- Open an incognito window (otherwise Mollie keeps caching your login details).
- In Salonnare, click Connect again.
- Log in with your OWN Mollie account.
No iDEAL available in checkout
Wait until Mollie has verified your organization (1-2 business days after account creation). Check the status at my.mollie.com → My organization.
Frequently asked questions
Do I receive my money directly into my account?
Yes. Online payments are paid out in batches (daily or weekly, configurable in the Mollie dashboard). Card payments are processed directly.
What are the Mollie rates?
For iDEAL, Mollie charges a fixed amount per transaction (around €0.32); for European consumer credit cards 1.8% + €0.25. In-person card rates depend on your Mollie plan. See mollie.com/nl/pricing for the current rates; those always prevail.
On top of the Mollie rates, Salonnare charges a platform fee of 0.5% per transaction, with a minimum of €0.30 - this covers payment routing, fraud prevention and maintenance, among other things. The minimum is a floor, not a surcharge. The fee is withheld automatically on every payment via Mollie and shows up as a separate deduction in your Mollie dashboard.
Can I test before going live?
Yes. Create a test account at my.mollie.com in test mode. Salonnare automatically detects whether it's a test or live account.
Next steps
- Create and activate your SumUp account - alternative POS terminal
- Create and activate your Stripe account - alternative for online payments, deposits and no-show fees
- Payment setup in Salonnare - overview of all payment integrations
- Point-of-sale guide - how you process payments at the counter