Services and Categories

Services are the treatments your salon offers — haircuts, colour treatments, manicures, facials, and everything in between. Organizing them into categories keeps things tidy for you and easy to browse for your clients.

Understanding categories

Categories are like folders that group related services together. For example:

• Hair — Haircut, blow-dry, colour, highlights
• Nails — Manicure, pedicure, gel nails
• Skin care — Facial, peeling, brow shaping

Clients see these categories on your online booking page, so a clear structure helps them find what they need quickly.

Creating a category

1. Go to Services in the sidebar.
2. Click Add category.
3. Enter a name for the category.
4. Click Save.

Your category is ready — now you can add services to it.

Changing the order of categories

Want to rearrange your categories? Drag the handle on the left of each category row to move it up or down. The order you set here is the order clients see on your booking page.

Adding a service

1. Open the category where you want to add the service.
2. Click Add service.
3. Fill in the details:
   • Name — The treatment name (shown on your booking page and receipts).
   • Duration — How long the service takes, in minutes.
   • Price — The selling price.
   • Description — Optional. A short description shown on your booking page to help clients understand what's included.
   • Color — Pick a color for the calendar so you can spot different services at a glance.
   • VAT — Whether tax applies to this service.
   • Active — Turn off to temporarily hide a service without deleting it.
4. Click Save.

Editing a service

1. Find the service in your list.
2. Click the edit icon (pencil) next to it.
3. Make your changes.
4. Click Save.

Changes take effect immediately — including on your online booking page.

Reordering services

Within a category, you can drag services into your preferred order using the handle on the left. This is the order clients see when booking online, so put your most popular services first.

Hiding a service

Sometimes you want to stop offering a service temporarily — maybe it's seasonal, or you're out of a product. Instead of deleting it:

1. Edit the service.
2. Turn off Active.
3. Save.

The service disappears from your booking page and cash register, but stays in your system. Turn it back on anytime.

Assigning services to staff

By default, every active staff member can perform every service. But if certain team members specialize in specific treatments, you can restrict assignments:

1. Go to Staff and click on a team member.
2. Open the Services tab.
3. Check the services they can perform. Uncheck the ones they don't offer.
4. Save.

When a client books online, they'll only see staff members who are assigned to the service they selected. This prevents mismatches and keeps your calendar accurate.

Tips for a great service menu

• Keep names clear and simple — "Women's Haircut" is better than "Cut & Style Deluxe Package."
• Set realistic durations — Include time for setup and cleanup if needed.
• Use categories wisely — Don't create too many. Three to five categories works well for most salons.
• Review regularly — Remove or hide services you no longer offer.

Want to bundle services together at a special price? See Packages.