Welcome to Salonnare

Congratulations on setting up Salonnare! Whether you run a cozy one-person studio or a busy salon with multiple locations, you now have everything you need to manage your business in one place. Let's get started.

Logging in

Logging in happens in steps:

1. Open your browser and go to your salon's Salonnare address (for example yoursalon.salonnare.com).
2. Enter your email address and click Continue. Salonnare looks up which salon(s) this address belongs to.
3. If you have access to multiple salons, you first pick the right one. Then you reach the password screen.
4. Enter your password and click Log in. Optionally tick Remember me to stay signed in.

That's it -- you're in!

If you have two-factor authentication (2FA) enabled, Salonnare will ask for the six-digit code from your authenticator app after your password.

Finding your way around

After logging in you'll see a sidebar on the left of your screen. This is your main menu. The items are grouped under Overview and Account.

Under Overview:

• Dashboard -- Your home base. See today's appointments, revenue, and notifications at a glance.
• Appointments -- Your appointment calendar. Create, edit, and manage all bookings here.
• Treatment rooms -- Manage your rooms and see occupancy per room.
• Waitlist -- Clients waiting for an open time slot.
• Recurring -- Fixed, repeating appointments for your loyal clients.
• Clients -- Your client database with contact details, notes, appointment history, and more.
• Forms -- Intake and consent forms filled in by your client or staff.
• Memberships -- Manage your clients' subscriptions and memberships.
• POS -- Check clients out after their appointment in just a few clicks.
• Inventory -- Manage your products, services, packages, promotions, suppliers, and orders.
• Reporting -- See how your business is performing, including accounting exports.
• Locations -- Manage multiple branches from one account (visible depending on your plan).
• Campaigns -- Send email campaigns and marketing promotions.
• Commissions -- View your team's commission settlement (staff see My commission here).

Under Account:

• Settings -- Customize everything, from your salon details to payment methods, marketing, and integrations.
• Support -- Ask a question or open a support ticket.

Some items depend on your plan or on feature toggles; they only appear when they're available.

On smaller screens you have a navigation bar at the bottom with the key items (Dashboard, Appointments, Clients, POS) and a More button for the rest.

What can Salonnare do?

Here's a quick overview of everything at your disposal:

• Appointment management -- A visual calendar with day, week, and month views. Drag and drop to reschedule. Set up recurring appointments for regulars.
• Online booking -- Let clients book themselves via a beautiful booking page you can share on your website and social media.
• Client management -- Keep track of each client's preferences, color formulas, visit history, and loyalty points.
• POS -- Process payments in cash, by card, or online. Sell gift cards, apply discounts, and email receipts automatically.
• Staff management -- Add your team, set schedules, assign services, and track performance.
• Inventory -- Monitor stock levels, get low-stock alerts, and manage suppliers.
• Marketing -- Send email campaigns, run promotions, set up a loyalty program, and collect reviews.
• Reporting -- Revenue reports, no-show tracking, accounting exports, and an audit log.

Two roles: Admin and Staff

Salonnare has two user roles:

• Admin -- Full access to everything, including settings, reports, and account management. As the salon owner, this is you.
• Staff -- Access to appointments, clients, and the POS. Staff cannot change settings or view financial reports.

Your first steps

The dashboard includes an onboarding checklist that guides you through the first setup steps, with a progress indicator. Work through it to get your salon up and running quickly: set up your schedule, add services, import clients, set up payments, create your first appointment, and set up the POS. See Getting-started checklist for the full explanation.

Choosing your language

Salonnare is available in five languages: English, Dutch, German, French, and Spanish.

1. Go to Settings.
2. Find the Language option.
3. Choose your preferred language.

The entire interface switches over instantly -- no reload needed.

Need help?

You're reading our help center right now, and that's a great start! Browse the categories on the left or use the search bar at the top to find what you need. If you get stuck, open a ticket via Support in the sidebar.

Ready to dive in? Head to your Dashboard to see what's happening today.